About Us

At Victoria Housing Group, we are committed to providing exceptional, person-centered care to individuals with mental health conditions and autism spectrum disorder (ASD). Our mission is to empower service users by fostering independence, promoting well-being, and ensuring dignity through tailored support. We recognize the unique challenges faced by these individuals and strive to deliver compassionate, evidence-based care that enhances their quality of life.

Our Values

Person-Centred Care – We prioritize individual needs, preferences, and aspirations, ensuring care plans are customized for each service user.

Compassion and Respect – We treat every individual with empathy, dignity, and understanding.

Inclusivity – We promote an environment where neurodiversity is respected and celebrated.

Empowerment – We support service users in developing skills, confidence, and autonomy.

Collaboration – We work closely with families, caregivers, and multidisciplinary professionals to deliver holistic care.

Our Approach to Care

Individualized Support Plans – Assessments are conducted to understand each person’s strengths, challenges, and goals, with care plans regularly reviewed and adapted.

Specialized Training – Our staff receive ongoing training in mental health, autism awareness, trauma-informed care, and positive behavior support.

Safe and Supportive Environment – We maintain a structured, low-arousal setting that reduces anxiety and promotes stability.

Advocacy & Rights Protection – We ensure service users’ voices are heard, their choices respected, and their rights upheld.

Outcomes & Impact
Our goal is to enable service users to:

Achieve greater emotional and psychological well-being.

Develop life skills for increased independence.

Build meaningful social connections.

Access community resources and opportunities.